Terms of Service

Last updated: October 6, 2026

These terms govern use of the HolaHello mobile app and API. Apple's Licensed Application End User License Agreement also applies to the app.

Use of the service

You may use the service for personal language learning and authorized beta testing. You are responsible for the information you provide and for using the app safely.

AI tutoring

The AI tutor can make mistakes. Feedback, lesson plans, translations, and summaries are educational aids. They are not professional, medical, legal, safety, or financial advice.

Subscriptions

Live lessons require a HolaHello subscription, billed monthly or yearly through your Apple account at the price shown in the app before you buy. A subscription renews automatically unless you turn off auto-renew at least 24 hours before the current period ends. You can manage or cancel it in your Apple account settings. Cancelling stops the next renewal; access continues until the end of the paid period.

A subscription includes 30 minutes of live lessons each week. The week starts Monday at midnight in your device's time zone. Unused minutes do not carry over. A lesson that starts before you reach the limit can finish. Reviews, lesson history, and summaries are not limited.

New subscribers may be offered a 7-day free trial that includes up to 60 minutes of live lessons. Unless you cancel at least 24 hours before the trial ends, the subscription starts and you are charged. Apple handles all billing and refund requests.

Accounts and deletion

You are responsible for keeping your sign-in method secure. You can delete your account and associated application data from Settings.

Availability

The service can change or pause, and features can be disabled with server-side safety controls. We do not guarantee uninterrupted availability.

Acceptable use

Do not misuse the service, attempt unauthorized access, upload unlawful content, or use the tutor to harm another person.

Contact

For support or terms questions, contact support@holahello.app.